QResponse Timeout: The system is currently experiencing heavy traffic and is unable to process your request. Kindly retry after some time.

A

This error message may be caused by network or system slowness. Please try the operation again. Timeout may also happen for other reasons so if you have tried more than 5 times, please contact WisE helpdesk with the following information:
1) FULLSCREEN screenshot of the error (including URL bar & taskbar with date/time)
2) Login ID(s) that encountered the error
3) The time of the errors (e.g. 12.13pm, 12.45pm, 1.10pm, 1.30pm, 1.45pm)
4) Steps taken before the error (e.g. go to order screen, click on issue order, etc)
5) Order No, Invoice No, or other relevant data
6) Urgency to resolve & impact of any delay

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