QWhat if order fluctuation is more than the limit?

A

※ This explanation is for WisE standard business. It does not apply for 1-to-1 business.

For WisE standard business, suppliers are requested to accept orders with fluctuation up to 20%.
If the forecast was revised previously, the fluctuation limit is reduced to 0%.

If fluctuation exceeds the limit for monthly orders:

  • Customers are able to place orders in WisE (a warning is given but orders can proceed).
  • If order > forecast, suppliers may adjust the delivery timing to the following month for the additional quantity.
  • If order < forecast, suppliers may contact TTC for a solution or compensation for losses.

 

For weekly orders, WisE has no standard rule.

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