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What to do if customer missed monthly order?
Role: Customer
Firstly, please keep your local TTC office informed to ensure suppliers have enough time to make any needed adjustments.
Before end of the month for standard business (not 1-to-1):
Order and forecast can be placed using monthly additional order
After end of the month or for 1-to-1 business:
Subject to supplier acceptance, place the firm quantity using urgent order
Please update the forecast data by email